Eufy solo camera can come across network issues for multiple reasons. The Eufy solo cam is one of the most feature-loaded cameras for your home security. If you notice your Eufy camera having difficulties connecting to the network, you can reboot it. After reboot, kindly cross-check whether the issue still exists or not. If the issue exists, then you need to go through the proper troubleshooting guide.
If you see the Eufy solo cam failing to connect to the network, it means that your camera is not in a normal state. However, it is very easy to resolve the connectivity issue on your Eufy camera without much of a hassle.
This post will walk you through the steps to follow if you notice your camera failing to connect to the network. So let’s start with the troubleshooting guide without any further ado.
How to fix the Eufy Solocam offline issue?
As we already discussed, if your Eufy solo cam does not connect to the network even after a reboot, it means that there’s something serious with this issue. This section contains some of the effective troubleshooting steps that will help you resolve the issue without any fuss.
- Firstly, cross-check whether the WiFi network at your home is On or Off.
- Secondly, launch the Eufy mobile app in order to check the network status.
- If your wireless router is not working properly, kindly reboot your wireless router.
- After that, in case you still can’t connect Eufy solo cam to the network, move ahead to the next step.
- Press and hold the SYNC button on your Eufy solo camera for 10 seconds.
- After a few seconds, your camera’s screen will go off, at this time release the SYNC button of your camera.
- Now you just need to wait for a few minutes.
- Plug your Eufy home security camera back into the power port and then restart it.
- If you still notice your Eufy home security camera is offline, you need to reset your Eufy camera network settings to the factory defaults.
- Kindly open the Eufy mobile app to reset your camera. You can also reset your home security camera manually.
- The Eufy camera reset process will reset your camera’s configuration to the factory default settings. Make sure you know how to reconfigure your device after the reset.
- You can use the Eufy solo camera app on your smartphone to set up your camera once again.
Bottom line
The Eufy solo cam is one of the best yet most prominent home security cameras on the market today. The Eufy solo camera comes with a lot of features and offers great reliability. If you see that your Eufy camera fails to connect to the network, you can follow the aforementioned troubleshooting steps to resolve the issue.
We hope this post assisted you in resolving the Eufy solo cam offline issue without any hassle. If you still come across any issue, kindly get in touch with our support team.