The Eufy robovac is among the top robot vacuums of all time. This vacuum is known for its great functionality and several features that it offers. The Eufy robovac provides qualities that enhance its performance. You just need to connect the vacuum to the WiFi. When the vacuum doesn’t have a WiFi connection, the Eufy robovac offline issue will arise.
The Eufy robot vacuum requires a proper WiFi connection to function effectively. Without a stable WiFi connection, the vacuum will not work at all. Thus, ensure to connect the vacuum to the WiFi correctly. Sometimes, due to several reasons, the vacuum disconnects from the WiFi. Thus, you must fix the issues within the vacuum.
If you are facing the Eufy robovac offline issue, we’ve got you. We are here with this post to help users with the issue. This post will explain the complete reasons for the issue. Then, we will explain the troubleshooting methods you can use to fix the issue.
Why is the Eufy Robovac Offline?
There could be various reasons responsible for the vacuum not connecting to the WiFi. Some common causes for the issue are as follows:
- Insufficient charge
- Router issues
- Connected to 5 GHz
- Too much distance
- Internal issues
These are some common factors responsible for the robovac not having a proper WiFi connection. Further, we will explain the methods you can use to fix the issues.
Troubleshooting the Eufy Robovac Offline Issues
Now that you know the reasons for the vacuum not connecting, you can fix the issue easily. There are numerous methods you can use to fix the issues within the vacuum. Some effective troubleshooting techniques are as follows:
Charge the Vacuum
The vacuum requires a sufficient battery to connect to the WiFi. Otherwise, the vacuum will not connect to the WiFi and show offline. Thus, you must charge the vacuum before you connect it to WiFi. To send the vacuum to the charging dock, press the Home icon. You can manually place the vacuum at the charging station as well.
Connect to the 2.4 GHz
The Eufy vacuum only supports the 2.4 GHz network If you connect the vacuum to 5 GHz, it will not work. Thus, you must connect the vacuum to 2.4 GHz only. You can change the network from the vacuum’s settings. This should fix the Eufy robovac offline issue.
Fix the Router Issues
There could be issues within the router causing the Eufy robovac offline issue. When the router isn’t working properly, the vacuum will have trouble connecting. Thus, ensure to fix the router before you connect the vacuum to the router. To troubleshoot the router, you can power cycle, update the firmware, or reset it. Afterward, you can try reconnecting the vacuum to the WiFi.
Too Much Distance
Due to too much distance, the vacuum will have trouble connecting. Thus, ensure the charging station and vacuum are closer to the router. Otherwise, you will face issues while connecting the vacuum to the WiFi. You can move the vacuum closer to the router now to fix the issue.
Reset the WiFi
To reset the Eufy Robovac’s WiFi, you can use the Start button on the vacuum. All you need to do is press the Start button and hold it. After 10 seconds, you should hear a beep or a voice prompt saying the reset is successful. Now, you must connect the Eufy robovac to the WiFi again.
Conclusion
These are some effective methods you can use to fix the Eufy robovac offline issue. Now the vacuum should be connected to the WiFi easily. You can also try resetting the vacuum to fix the issues. We hope you understood the methods you can use to fix the issue. If there’s anything else you require assistance with, connect with us.