Eufy Robovac is one of the most reliable robot vacuums on the market. Despite that, you can’t expect it to run error-free for its entire lifespan. It is quite possible that you might see Eufy Robovac network connection issues or your Eufy robot vacuum won’t turn On in the first week itself. So what would you do? You can’t do anything in advance but you can learn how to perform Eufy robovac troubleshooting steps if you come across such issues in the future.
So we have designed this post for you all who have recently bought a Eufy robovac or have come across some problems with their device. Learning troubleshooting steps will make you enjoy your robovac worry-free as you know what to do if it gets stuck someday.
Fix issues with Eufy robovac troubleshooting steps
1. Eufy robot vacuum won’t turn On
- If you see this type of issue, you first need to ensure that the device is switched On.
- Make sure you flip your robot and check the switch underneath the robovac.
- One means the device is On and 0 means that the device is Off.
- Ensure that adequate power is being supplied to your Eufy robot vacuum.
- If your Eufy robot vacuum won’t turn On even now, plug it into some other power outlet.
2. Eufy robovac network connection issues
- Make sure you are not trying to connect your Eufy robovac to a 5GHz WiFi network.
- Eufy robovac does not support a 5GHz network frequency.
- The third step of Eufy robovac troubleshooting involves making sure you enter the correct WiFi password.
- Make sure your smartphone is not under a VPN service.
- The robot should be well within the range of your wireless router.
- If the WiFi network settings are modified, make sure they are changed in the Eufy app as well.
- The Eufy robovac network connection issues will be resolved.
3. Eufy robovac not charging
- Kindly clean the contact points of your robot vacuum.
- The robovac might not charge if the dirt or debris is there on the contact points.
- Thereafter, make sure the battery is not dead.
- The power outlet should not be faulty.
- Make sure you align the Eufy robot properly to the charging base station.
- Finally, check if there are the latest firmware updates available for your device.
- If yes, update your Eufy robovac’s firmware to the latest version.
Bonus tip: Whenever you see your Eufy robovac not working properly, you should reboot it as soon as possible. Always ensure to connect your robot vacuum to the WiFi network in order to ensure optimum working.
Final thoughts
This post was all about the Eufy robovac troubleshooting steps. We discussed some of the most common issues that Eufy users face in their day-to-day lives. We hope the aforementioned Eufy troubleshooting steps helped you resolve most of the issues that you were facing with your device. If you still have any doubts or queries, kindly reach out to our support team for more help.